We have received reports of customers receiving calls from fake Etiqa representatives stating that a claim has been made under their names, usually demanding sensitive personal details such as confirmation of the customer’s full name, NRIC, mailing address, and bank account number – these are SCAM CALLS.

When in doubt, please feel free to contact us and double-check via our Etiqa Oneline at 1-300-13-8888.

Or

If you have fallen victim to financial fraud:

a) Immediately contact your bank or the National Scam Response Centre (NSRC) at 997 upon discovery of an unauthorized transaction.
(Refer: https://www.bnm.gov.my/financial-consumers/enquiries/categories/scams)

b) Make a police report at the nearest police station as soon as possible.

Be vigilant and stay safe!