Dear valued customers,
Kindly be informed that due to a recently identified error within the system of one of our service providers, some SMS messages, including One-Time Passwords (OTPs), have been mistakenly sent to random numbers in Malaysia and the Philippines.
If you receive such OTP SMS purportedly from Etiqa that you did not request, please disregard it.
We apologise for any inconvenience this may have caused, and please rest assured that no customer information has been compromised. We appreciate your understanding as we work swiftly to resolve this matter.
Should you have any concerns or need further assistance, please contact our Etiqa Oneline at 1300-13-8888.
Thank you.