Corporate Governance Policies

MAYBANK GROUP WHISTLEBLOWING POLICY STATEMENT
Malayan Banking Berhad and its subsidiaries and overseas branches (“Maybank”) is committed to the highest standard of ethics and integrity in its conduct of business and operations. As part of this commitment, Maybank has in place an avenue for disclosure of any improper conduct.

OBJECTIVES OF THIS POLICY
The objective of this policy is to ensure that all employees and members of the public have access to secured channels to make disclosures on any improper conduct by any member or representative of Maybank, with the assurance that there will be no repercussion against them.

SCOPE
Improper conduct includes, but is not limited to:

• Bribery and corruption;
• Fraud, theft or embezzlement;
• Abuse of power by an employee;
• Conflict of interest;
• Breach of Maybank’s Code of Conduct;
• Failure to comply with legal and regulatory obligations;
• Unauthorised disclosure of customer information; and
• Concealment of any of the above.

Any person who is aware of, or has reasonable grounds to suspect that, any improper conduct has been committed by an employee or representative of Maybank can make a disclosure.

DISCLOSURE CHANNELS
Disclosures can be made via any of the following channels:

For further information on the list of toll free lines in countries where Maybank has presence, please click here.

Whistleblowers are encouraged to include the following information in the disclosure to facilitate investigations:

• Name of person(s) involved;
• Date and time of the event;
• Nature of the event;
• Witness to the event, if any; and
• Evidence of the event, if any.

OTHER DISCLOSURE CHANNELS
The whistleblower may also make disclosures through the following channels: